The smartphone will no longer be the focal point of our digital lives by 2025 as its excessive weight literally crushes it from existence. Fear not, though. The smartphone won’t disappear; instead, it will reinvent itself as a variety of cutting-edge devices take on many of its features, capabilities, and use cases.
Your smartphone serves a variety of functions today, including a camera, fitness tracker, store locator, personal banker, navigator, travel companion, and shopping cart. Additionally, you can ask it any question you have… regarding whatever you wish to know Rumor has claimed that it can even make phone calls.
We hypnotically look at our phones during defecation as well as while driving, eating, drinking, exercising, and watching TV because of their genie-like features. Although your phone is the most cutting-edge device you’ve ever owned, by adding useless functions and materials to its already overloaded condition, you unintentionally jeopardize its performance.
When it comes to how we process information as humans, Moore’s law does not apply. Furthermore, there are no Weight Watchers for phones, so the experience is either heavy or heavier, a condition also known as excess mental demand, which gauges the amount of mental work needed to attain a goal. The task is more effective when there is a lower ratio of effort to the outcome. Consider CES, or Customer Effort Score, which determines whether the effort needed to do business with a brand is worthwhile.
According to CES, the effort required to find your phone, unlock it, discover the feature you want, and then use it is beginning to outweigh the benefit of the corresponding outcome. We frequently have trouble transferring the outcomes of one use case into another, despite all the intense integration taking place.
We are constantly disturbed by alerts, messages, commercials, several ringtones, questions, and notifications that our phone will automatically update its operating system tonight, but only if it is plugged into a wall outlet. Our phones frequently let us down throughout the day owing to insufficient authentication, erroneous usernames, passwords, a lack of WiFi, or, my personal favorite, “try back later.”